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Research Reveals C-Store Employees Spend Too Much Time on Low-value Tasks
Convenience store operators are constantly striving to create a great and consistent experience at their stores that keep customers coming back time...
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Pandemic highlights the importance of operational agility in grocery
As the coronavirus pandemic began impacting businesses across the world, many grocery store operators found themselves suddenly faced with increased...
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We’ll Get Through This, Together
Recent disruption in the industry has forced restaurant operators to change strategies and procedures overnight. As the effects of COVID-19 continue...
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Operations Leader Feature: Interview with Eric Martino, COO, Think Food Group
The actions that multi-unit operators are taking to address and survive the coronavirus pandemic are gutsy, brave, lofty, and inspiring. Running a...
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Responding to COVID-19 & Preparing for What’s Next: An Interview with Public Health Expert Dr. Hal King
As the foodservice industry responds to the unprecedented global coronavirus outbreak, operators are doing everything they can to help keep staff and...
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How to Convert Restaurants to Takeout & Delivery Only – Interview with Farmers Restaurant Group
Now several months deep into the coronavirus outbreak, multi-unit operators find themselves sprinting and pivoting on a daily basis to keep their...
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How to use Zenput (for Free) to Roll Out Your COVID-19 Action Plans
Restaurants and other foodservice operators have spent the last three-plus weeks updating store processes, pivoting their day-to-day operational...
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How to: Coronavirus Action Plans & Enforcement for Operators
The current situation with the coronavirus (COVID-19) has operators planning how to keep their customers and employees healthy and safe from infection...
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Gaining Visibility Into Performance in Every Store
Since the growth of the first chain restaurants in the early 1900s, multi-unit operators have struggled with “visibility” across their operation –...
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Why Customer Support is Critical to Teams’ Success with Technology
The businesses and people that Zenput supports come from all walks of life, places, and generations: from the not so tech-savvy store manager, to an...
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Restaurant survey finds stores are really struggling to comply with operating procedures and key initiatives
It’s no secret that multi-unit restaurant operators struggle to translate operating procedures and key initiatives into execution at the store level...
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Improving the Quality of Execution
With all the changes happening in the restaurant industry today, operations leaders have a hard enough job running a multi-unit operation. While...
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Operations Leader Feature: Paul Espaillat, Oerther Foods
Improving performance across locations is a common goal shared by multi-unit restaurant operators. Unfortunately, there are several barriers that are...
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Increasing Team and Store Productivity
With increasing labor costs, high turnover, intensifying competition, rapidly changing consumer preferences, and technological innovations, restaurant...
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How Chipotle Improves Operational Consistency in Every Store
With over 2,600 locations, a beloved global brand, and millions of customers served every year, Chipotle recognizes the importance of creating...
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Introducing the Zenput Connected Store and the Promise of IoT for Operators
Interest and demand for internet-connected devices continues to rise. What we’ve found however, is that operators realize the most value when IoT devices are used in parallel with improved operations processes and technologies.
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How Savvy Restaurant Operators Maximize and Measure Operations Execution
The role of the operations leader has changed in a big way. Since a century ago when restaurants like A&W first started operating multiple locations...
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NACS 2019 - Join Us in Atlanta!
NACS 2019 is coming to Atlanta this week! Since its founding in 1961, NACS has brought together top convenience and fuel retailing industry...
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Introducing Comments: Collaborate More Effectively in the Context of Work
Zenput customers can now comment and @mention teammates on tasks and form submissions. Zenput customers use our platform every day to perform...
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Hardee's Franchisee Increases Accountability Across Organization
With the mission of elevating the competitiveness of the Hardee’s brand to the number one hamburger chain in the Iowa/Nebraska region, Westar Group...
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Hardee's Franchisee Improves Efficiencies Across Organization
Phase Three Brands is a best-in-class restaurant operator with a mission to provide great food with stellar service and facilities. The company aims...
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The Top 3 Challenges Multi-Unit Operators Face Today and the Next Wave of Operations Execution
Restaurant, retail, and other multi-unit operators have less control over the fate of their businesses than ever before. Shifting market dynamics...
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Qdoba Franchisee Achieves Highest Food Safety Pass Rate
In its company mission statement, Roaring Fork Restaurant Group self-identifies as a team of high performers who are driven to achieve excellent...
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OpsX in Action with RPM Pizza
With over 180 locations in 5 states, RPM Pizza, the largest Domino’s franchisee in the US, knows that maintaining a consistent experience at every...