Image
Agile Operations Execution for Grocery: Ensuring Compliance with Procedures & Initiatives
Agile Operations Execution for Grocery: Part 2 of 3 In part 1 of 3 we explored the optimized roll out of strategies and initiatives, but even the best...
Image
Agile Operations Execution for Grocery: Optimized Roll Out of Procedures & Initiatives
Building the framework to turn grocery strategy into action faster As we all know, the disruption caused by COVID-19 has had an impact across...
Image
Employee Spotlight: In the Kitchen with Nick Hokanson
Let’s see what Nick Hokanson, one of our Customer Success Managers, is cooking today. Read the interview below. This is part of our Zenput employee...
Image
What the New FDA Food Safety Blueprint Means for Foodservice Operations
“Technology visionary” may not be the first thing that comes to mind when you think of the U.S. Food and Drug Administration (FDA), which is more...
Image
The Zenput Guide to Agile Operations Execution
Recent market conditions have heightened challenges for restaurant operators and forced quick and constant change in strategies and procedures. While...
Image
Employee Spotlight: In the Kitchen with Haroun Serang
Today we’re in the kitchen with Haroun Serang, our Senior Architect on the Engineering team! Read below to see what recipe he’s sharing. This is part...
Image
[Webinar Recap] The Role Operational Agility Will Play in Reopening Restaurants, Safely
Our CEO, Vladik Rikhter, recently had the pleasure of speaking with former CDC researcher and Public Health Expert, Dr. Hal King, about reopening...
Image
What Are Restaurant and Retail Standard Operating Procedures (and How to Enforce Them)
Plus, 5 ways to improve compliance with standard operating procedures Whether you run a restaurant business with 500+ locations or a handful of...
Image
How Multi-Unit Operators Deliver Critical News and Updates to Every Store
Multi-unit operators regularly deploy operational changes that must be adopted in every store – from launching delivery or curbside pickup service or...
Image
Ensuring grocery employees and customers feel safe during a public health crisis
As a result of the coronavirus pandemic, certain procedures that were already a part of grocery operations have come to the forefront of every grocery...
Image
Research Reveals C-Store Employees Spend Too Much Time on Low-value Tasks
Convenience store operators are constantly striving to create a great and consistent experience at their stores that keep customers coming back time...
Image
Pandemic highlights the importance of operational agility in grocery
As the coronavirus pandemic began impacting businesses across the world, many grocery store operators found themselves suddenly faced with increased...
Image
We’ll Get Through This, Together
Recent disruption in the industry has forced restaurant operators to change strategies and procedures overnight. As the effects of COVID-19 continue...
Image
Operations Leader Feature: Interview with Eric Martino, COO, Think Food Group
The actions that multi-unit operators are taking to address and survive the coronavirus pandemic are gutsy, brave, lofty, and inspiring. Running a...
Image
Responding to COVID-19 & Preparing for What’s Next: An Interview with Public Health Expert Dr. Hal King
As the foodservice industry responds to the unprecedented global coronavirus outbreak, operators are doing everything they can to help keep staff and...
Image
How to Convert Restaurants to Takeout & Delivery Only – Interview with Farmers Restaurant Group
Now several months deep into the coronavirus outbreak, multi-unit operators find themselves sprinting and pivoting on a daily basis to keep their...
Image
How to use Zenput (for Free) to Roll Out Your COVID-19 Action Plans
Restaurants and other foodservice operators have spent the last three-plus weeks updating store processes, pivoting their day-to-day operational...
Image
How to: Coronavirus Action Plans & Enforcement for Operators
The current situation with the coronavirus (COVID-19) has operators planning how to keep their customers and employees healthy and safe from infection...
Image
Gaining Visibility Into Performance in Every Store
Since the growth of the first chain restaurants in the early 1900s, multi-unit operators have struggled with “visibility” across their operation –...
Image
Why Customer Support is Critical to Teams’ Success with Technology
The businesses and people that Zenput supports come from all walks of life, places, and generations: from the not so tech-savvy store manager, to an...
Image
Restaurant survey finds stores are really struggling to comply with operating procedures and key initiatives
It’s no secret that multi-unit restaurant operators struggle to translate operating procedures and key initiatives into execution at the store level...
Image
Improving the Quality of Execution
With all the changes happening in the restaurant industry today, operations leaders have a hard enough job running a multi-unit operation. While...
Image
Operations Leader Feature: Paul Espaillat, Oerther Foods
Improving performance across locations is a common goal shared by multi-unit restaurant operators. Unfortunately, there are several barriers that are...
Image
Increasing Team and Store Productivity
With increasing labor costs, high turnover, intensifying competition, rapidly changing consumer preferences, and technological innovations, restaurant...