Helping You Make Great Customer Experiences Happen

Our team partners deeply with yours to create great experiences across every one of your restaurants and stores. Our customers are leading restaurants, convenience stores, and other retail chains that use our platform to essentially see inside their stores, and improve the operations of every one of them.

At the core, we’re helping operators to tackle the critical “last mile” execution problem they face.

Here’s what’s happening...

Operator success hinges on “last mile” execution

The aim of every successful operator is to deliver a great experience to every customer that walks through their doors. That’s why they invest heavily in developing the right operating procedures and food safety measures, and carefully plan the roll-out of new promotions and other initiatives.

But, the reality is outdated approaches to communicating the things that are important and tracking store compliance against them create significant hurdles to running a tight operation. This means operators have limited visibility into the work being done in each store which means store and field employees also don’t feel very accountable for the work they’re doing.

Best case, this translates to high variability in customer experience and performance across stores. Worst case, given one well-publicized bad experience in a single store can massively impact the entire brand, the consequences can be crippling.

Our Team

From our beginnings in 2012 in San Francisco, we have focused our efforts on building a platform that would help you see inside your store operations, and improve the performance of every one of them. We strive to give you actionable information in real-time to help you make better-informed decisions for one simple reason, to exceed your customer's expectations. Doing that gives us great joy, so expect us to exceed your expectations as well!

Vladik Rikhter

Vladik Rikhter

Founder & CEO
John Clarke Mills

John Clarke Mills

Founder & CTO
Nikki Perry

Nikki Perry

VP of Sales
Shawn LoBosco

Shawn LoBosco

Director of Architecture
Whitney Priest

Whitney Priest

Director of Customer Success
Chris Patton

Chris Patton

Director of Product
Cassie Ebinger

Cassie Ebinger

Demand Generation Director
John Shea

John Shea

Senior Manager of Customer Operations
David Watkins

David Watkins

Lead Software Engineer
David Merritt

David Merritt

Lead Software Engineer
Nina Donovan

Nina Donovan

Customer Success Manager
Marcus Andren

Marcus Andren

Customer Success Manager
Edgar Chaparro

Edgar Chaparro

Senior Product Designer
Brian Harris

Brian Harris

Marketing Technologist
Kyle Stewart

Kyle Stewart

Software Engineer
Gustavo Guevara

Gustavo Guevara

Software Engineer
Joe Skupinsky

Joe Skupinksy

Mobile Solutions Consultant
David Mostovoy

David Mostovoy

Product Marketing Associate
Halah Al-Shaikhly

Halah Al-Shaikhly

Software Engineer
Rob Shell

Rob Shell

Account Executive
Pete Petrin

Pete Petrin

Software Engineer
Nick Biasucci

Nick Biasucci

Business Development Representative
Russell Cunningham

Russell Cunningham

Business Development Representative

Investors

Advisors

Akash Agarwal

Akash Agarwal

GVP Enterprise Mobile, SAP
Richard White

Richard White

Founder, UserVoice

Offices

Headquarters

454 Natoma St
San Francisco, CA 94103

(800) 537-0227
sales@zenput.com

Atlanta

℅ Industrious
976 Brady Ave NW
Suite 100
Atlanta, GA 30318