Helping You Make Great Customer Experiences Happen

Our team partners deeply with yours to create great experiences across every one of your restaurants and stores. Our customers are leading restaurants, convenience stores, and other retail chains that use our operations execution platform to essentially see inside their stores, and improve the operations of every one of them.

At the core, we’re helping operators to tackle the critical “last mile” execution problem they face.

Here’s what’s happening...

Operator success hinges on “last mile” execution

The aim of every successful operator is to deliver a great experience to every customer that walks through their doors. That’s why they invest heavily in developing the right operating procedures and food safety measures, and carefully plan the roll-out of new promotions and other initiatives.

But, the reality is outdated approaches to communicating the things that are important and tracking store compliance against them create significant hurdles to running a tight operation. This means operators have limited visibility into the work being done in each store which means store and field employees also don’t feel very accountable for the work they’re doing.

Best case, this translates to high variability in customer experience and performance across stores. Worst case, given one well-publicized bad experience in a single store can massively impact the entire brand, the consequences can be crippling.

Our Team

From our beginnings in 2012 in San Francisco, we have focused our efforts on building a platform that would help you see inside your store operations, and improve the performance of every one of them. We strive to give you actionable information in real-time to help you make better-informed decisions for one simple reason, to exceed your customer's expectations. Doing that gives us great joy, so expect us to exceed your expectations as well!

Vladik Rikhter

Vladik Rikhter

CEO & Founder
John Clarke Mills

John Clarke Mills

CTO & Founder
David Karel

David Karel

CMO
Nikki Perry

Nikki Perry

VP of Sales
Tim Olshansky

Tim Olshansky

VP of Engineering

Customer Success, Support & Operations

Marcus Andren

Marcus Andren

Customer Success Manager
Evan Baker

Evan Baker

Customer Success Manager
Jacklyn Belcher

Jacklyn Belcher

Customer Success Manager
Nina Donovan

Nina Donovan

Customer Success Manager
Sai Kiu Ho

Sai Kiu Ho

Director of Business Operations
Nick Hokanson

Nick Hokanson

Customer Success Manager
Whitney Priest

Whitney Priest

Director of Customer Success
John Shea

John Shea

Director of Customer Operations
Alexis Terrill

Alexis Terrill

Office Manager

Sales & Marketing

Ekeeti Amanam

Ekeeti Amanam

Account Executive
Nick Biasucci

Nick Biasucci

Account Executive
Jessie Brickse

Jessie Brickse

BDR Manager
Ben Burwell

Ben Burwell

Account Executive
Russell Cunningham

Russell Cunningham

Account Executive
Steven Dodd

Steven Dodd

Account Executive
Cassie Ebinger

Cassie Ebinger

Demand Generation Director
Brian Harris

Brian Harris

Marketing Technologist
Kim Heldman

Kim Heldman

Business Development Representative
Zoe Jordan

Zoe Jordan

Business Development Representative
Nicole Larson

Nicole Larson

Business Development Representative
David Mostovoy

David Mostovoy

Product Marketing Associate
Rob Shell

Rob Shell

Account Executive
Peter Schott

Peter Schott

Director of Product Marketing
Joe Skupinsky

Joe Skupinsky

Mobile Solutions Consultant
Sam Stallings

Sam Stallings

Account Executive
Finlay Stockmeyer

Finlay Stockmeyer

Business Development Representative
Trevor Turner

Trevor Turner

Business Development Representative
Cameron Vine

Cameron Vine

Business Development Representative
MaryJoe Willis

MaryJoe Willis

Field Marketing Manager
Luke Whelan

Luke Whelan

Business Development Representative

Engineering & Product

Halah Al-Shaikhly

Halah Al-Shaikhly

Senior Software Engineer
René Barranco

René Barranco

Lead Software Engineer
Edgar Chaparro

Edgar Chaparro

Senior Product Designer
Shawn LoBosco

Shawn LoBosco

Director of Architecture
David Merritt

David Merritt

Lead Software Engineer
Anže Pečar

Anže Pečar

Senior Software Engineer
Pete Petrin

Pete Petrin

Senior Software Engineer
Haroun Serang

Haroun Serang

Senior Architect
Kyle Stewart

Kyle Stewart

Senior Software Engineer
David Watkins

David Watkins

Lead Software Engineer
Roman Yaroshevskiy

Roman Yaroshevskiy

Lead Quality Engineer

Investors

Advisors

Akash Agarwal

Akash Agarwal

GVP Enterprise Mobile, SAP
Richard White

Richard White

Founder, UserVoice


We prioritize building and maintaining a strong culture across San Francisco, Atlanta and our remote workforce, and are proud to be recognized as one of Inc.’s 2019 Best Workplaces.

Offices

Headquarters

454 Natoma St
San Francisco, CA 94103

(800) 537-0227
sales@zenput.com

Atlanta

℅ Industrious
976 Brady Ave NW
Suite 100
Atlanta, GA 30318