Detailed RGM Walk Through Checklist
| Store Name? |
KFC Maputsoe Sir Seretse Khama Road Maputsoe, Leribe None +26657248569 |
| Manager on duty? |
Tsoloane and kofane
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| Person performing walk through? |
Thuso Rantlhoisi
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| OUTSIDE | |
| Cleanliness Issues | Yes |
| Issue |
There was a build up at exterior
Level 1 |
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| Cleanliness issues in the dining area? | Yes |
| What is the issue? |
Customer bin not clean in the lobby level 1
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| Maintenance issues in the dining area? | Yes |
| What is the issue? |
Expossed wire/cable in the lobby,speaker not clean,walls not to KFC standard In the lobby.
Level 1 |
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| Cleanliness issues Cashier Station? | Yes |
| Text |
There were chips on the floor,caution signso not clean
Level 1 |
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| Maintenance issues Cashier Station? | Yes |
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There is high chances of pests on this wall.
Level 1 |
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| Fusion screen not working level 1 | |
| Product issues Cashier Station? | Yes |
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Mini loafs and cones were not good for customers.
Level 1 |
| Cleanliness issues in the M.O.H? | Yes |
| What is the issue? |
Chip fryer not clean at back and needs screws from maitenhance
Level 1 |
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| Maintenance issues M.O.H? | Yes |
| What is the issue? |
Warmer of cob not working
Level 1 |
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| Product appearance issue M.O.H? | Yes |
| What is the issue? |
Broken drum sticks in the warmer
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| Product temp issue M.O.H? | Yes |
| What is the issue? |
There is ice build up in the Prince castle
Level 1 |
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| Holding time issue M.O.H? | Yes |
| What is the issue? |
Zinger fillets had no holding time at 7,8 and nuggets holding time not visible in display fridge at 7,8
2 Level 3s at 7,8 |
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| Cleanliness issues B.O.H? | Yes |
| What is the issue? |
Walls Not clean at 7,8,
Collectramatis not clean at 9,10) Magreat not clean 3 steps not clean Team members not not have enough eporons |
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| Maintenance issues B.O.H? | Yes |
| What is the issue? |
Chip fryer settings nends attention,BOH bin not mounTed on the wall,ceiling not clean.
Level 1 |
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| Product appearance issue B.O.H? | No |
| What is the issue? | |
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| Product temp issue B.O.H? | No |
| What is the issue? | |
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| Product holding time issue B.O.H? | No |
| What is the issue? | |
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| Cleanliness issues in Bloody Cooler? | Yes |
| What is the issue? |
Vens are not clean in the cooler
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| Maintenance issues in Bloody Cooler? | No |
| What is the issue? | |
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| Co-date issues in Bloody Cooler? | No |
| What is the issue? | |
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| Product temps within spec? | Yes |
| What is the issue? |
There was only 8 units mini,1 unit zinger fillets,2 pockets zinger wings and 3 cases of cob in the cooler
From there they are going to use products at airthaw which is not ready.. Level 2 |
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| Cleanliness issues in Non Bloody Cooler? | No |
| What is the issue? | |
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| Maintenance issues in the Non Bloody Cooler | No |
| What is the issue? | |
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| Holding time issues in non Bloody Cooler? | No |
| What is the issue? | |
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| Product temps issues in the Bloody Cooler? | Yes |
| What is the issue? |
This bucket is being used for staff drinks..
Level 1 |
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| Cleanliness issues in Freezer? | Yes |
| What is the issue? |
Wooden pallet was in use in the freezer
Level 3 |
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| Maintenance issues in Freezer? | No |
| What is the issue? | |
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| Co-date or FIFO issues in Freezer | No |
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| Cleanliness issues in store room? | Yes |
| What is the issue? |
Store room not well packed
Level 1 |
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| Maintenance issues in the store room? | No |
| What is the issue? | |
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| Co-date or FIFO issues in store room? | Yes |
| What is the issue? |
This chemicals in store room had no best before.
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| CHAMPS board in use? | Yes |
| What is the issue? | |
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| Recognition for team? | No |
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| Any other issues identified? | Yes |
| What is the issue? |
Freezer cleaner had no holding time
Level 3 |
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| Number | 1 |
