5 Ways to Get More from Your Merchandising Audits
So, you’ve revamped the way your field reps conduct merchandising audits. Now you’re using mobile software to track compliance from product facings...
The Case for Routine Hardware Security Audits and Inspections
Part of modern day security is a company’s ability to combat scams that aim to take advantage of customers. It’s in the best interest of any company...
Drone vs. Ground Delivery: Where Does Convenience Retail Stand?
You may remember the classic line from “A Christmas Story”: You’ll shoot your eye out, kid! A 2015 version might be, “You’ll take a power line down...
3 Things to Remember When Managing Seasonal Staff
It’s the time of year when the retail world kicks into high gear. More registers are open, lines are longer, and more customers need assistance. As a...
7-Eleven's Mobile Delivery Is Brand-Focused
Branding to a younger, Millennial generation is the name of the game when it comes to the convenience of the Internet. This is just as true when it...
Buying Local and the Importance of Retail Signage
The consumer trend of buying local has grown from being “hot” to being a central driver of growth in the restaurant and grocery retail industry...
Store Associates are the Biggest Influence on Customer Loyalty
If I was a supermarket manager, I would call my associates together for a special meeting about the results of this study. I’d want my employees to...
To Close or Stay Open on Black Friday?
In 2008, a worker died at a Long Island Walmart after being trampled in a Black Friday stampede. Across the country that same day, gunfire broke out...
Duane Reade: A New Foodservice Player Must Know the Rules
Duane Reade and parent company Walgreens are mostly known for their quick, pharmaceutical pickups. However, that's slowly changing as the drug store...
4 Crucial Elements of Verifying In-Store Promotions
You see that stuff over there? The stuff in the box? Yeah, I'm gonna need you to set that up... Looks good. Thanks. That's the kind of conversation I...
The Rise of ‘Micro-Patisseries’ and Specialty Bakeries
I'm convinced that for every person who wants a kale smoothie, there's someone else who wants a cinnamon sticky bun. It's easy to look at the cupcake...
Why Retailers Should Consider Private-Label Products
When shopping in a grocery store or retail store of any kind, today’s customers are looking for one thing: value. One way that retailers can entice...
Bridge the Gaps in Planogram Verification With Zenput
A planogram is a visual diagram that details where every product in a retail store should be placed. No detail is spared when creating a planogram...
‘Zenput Opportunity’: A Broken Mic Stand and a Fallout With Guitar Center
A couple of days ago, a friend messaged me saying she had an authentic “Zenput moment.” What did that mean? I was intrigued! My friend is a hobby...
Back-to-School Shopping 101: What Retailers Should Know
Just when school lets out, back-to-school advertising begins. Already on July 14, AdvertisingAge published an article on Target’s back-to-school...
How to Hire & Retain the Right Retail Employees
“Your people make all the difference. The only thing your competitors can’t copy is your culture and your people.” – Mel Kleiman, expert on hiring the...
3 Reasons Why Mystery Shopping is Dead
It’s time to toll the bell for mystery shopping programs. Some retailers may be resistant to the change, and it’s sure to disappoint some faithful...
Motivating Your Retail Employees
President Teddy Roosevelt will forever be tied to Big Stick ideology, which has the mantra “speak softly and carry a big stick.” It was his foreign...
How to Optimize C-store Cold Vault Sales
Convenience store managers should think of the cold vault like it’s the Super Bowl. It’s a highly competitive event for c-store operations, and...
The Changing American Mall Landscape
Photo by Kishjar, via Flickr Is the American mall really dying? A lot of news outlets would have you think so. Before ringing the death knell, however...
Dollar Store Operations: 3 Lessons from Dollar Tree and Family Dollar
It’s official! Dollar Tree will divest 330 Family Dollar stores to a private-equity firm in order to address federal regulatory concerns related to...
Converting Your Forecourt into a Moneymaker
Answer honestly: Is your forecourt a neglected part of your gas station/convenience store operations? You might be focusing more on gas volumes and...
Trend Watch: The Upscaling of Airport Restaurants and Retail
Derek Jeter may be considered a first-ballot MLB Hall of Famer, but he recently struck out in a big business deal. Jeter had reportedly signed a...
Tracking Competitor Promotions With Mobile Technology
What promotions are your competitors running right now? If you don’t readily know the answer to that question, you may not be utilizing mobile...