Fast-Food Giants Battle for Consumers’ Breakfast Bucks
Breakfast is no longer just the most important meal of the day—it’s the most talked about meal of the day! The expansion of fast-food breakfast menu...
Performing Regular Delivery Driver Audits Protects Employees and Customers
What is your corporate policy on delivery drivers? If you’re about to say, “We leave it up to the franchisees,” you may have a $32 million problem on...
Pizza Hut’s $5 Flavor Menu Raises Stakes in QSR Competition
For Pizza Hut, a new year has meant a new opportunity to redefine value for customers. This opportunity is evident in the new $5 Flavor Menu. “Our...
The ‘Healthy’ Fast Food Debate
If I went to a healthy fast food chain, could I order some jumbo shrimp? Not to be flippant, but it seems like an oxymoron. For too long, “healthy”...
McDonald’s All-Day Breakfast: A Glimmer of Hope in Uphill Battle
In October, McDonald’s introduced its All-Day Breakfast menu. It was a bold comeback move for one of America’s iconic fast-food chains. It was a way...
Bar Pizza Can Be Hot for Bottom Line
As you may recall from my blog about craft beer, I have a bit of a fascination for the town of Asbury Park, NJ. Who wouldn’t when the hottest...
Franchises Expanding into Non-Traditional Spaces
The expansion of franchise quick-service restaurants (QSRs) into non-traditional spaces is a result of increased competition and a limited amount of...
Yelp Testing Consumer Alerts for Dirty Restaurants
For restaurant operators, Yelp has either been a welcomed service or a thorn in your side. It provided a platform for your business to shine or to get...
Raise a Glass to Darden’s Secret Weapon
Darden Restaurants Inc. is on a roll—a roll not to be overshadowed by breadsticks. The company’s Olive Garden restaurants recorded higher comparable...
CASH AUDITING FOR A LARGE, NATIONAL CHAIN
At face value, it’s a story for “Reader’s Digest.” A Domino’s delivery man drops off an order of pizza and wings to a customer in Berkeley, CA. The...
The Rise of ‘Micro-Patisseries’ and Specialty Bakeries
I'm convinced that for every person who wants a kale smoothie, there's someone else who wants a cinnamon sticky bun. It's easy to look at the cupcake...
Why Sustainable Packaging Is a Must
In the competitive QSR market, corporate accountability and transparency are becoming “musts” for customers to reflect positively on a product or...
How to Calibrate A Kitchen Thermometer
A working thermometer is crucial to any kitchen. At times, calibrating that thermometer may seem like a menial or obsessive task, but failure to do so...
Wahlburgers Bets Big on Brand
How much does name recognition matter in the competitive restaurant industry? It can mean quite a bit for the success of a new brand. The Wahlberg...
Bluetooth Thermometer Probe: The Next Generation of Food Safety
On Thursday, the U.S. Food and Drug Administration (FDA) finalized the first two of seven major rules under the bipartisan FDA Food Safety...
How to Make the Most of Fall Coffee Promotions
It’s September and fall is just around the corner. What does that mean? You guessed it: Seasonal beverages are on the upswing. The most popular of all...
Energy Savings Lessons from Arby’s
How to save energy is a topic on everyone’s mind, especially here in California. As we’ve discussed previously, California is in the midst of a...
The Growth of Fast & Casual on College Campuses
Fast-casual concepts are expanding more and more in the college campus market. Larger companies and restaurants are tapping into a growing market with...
The NLRB Ruling Presents Opportunity for Franchises
Last week, the National Labor Relations Board ruled that Browning Ferris Industries, a waste management company, qualifies as a “joint employer” along...
McDonald’s All-Day Breakfast: The Golden Goose for the Golden Arches?
It’s not news that McDonald’s’ sales have been slipping in the last couple years. For five consecutive quarters the fast-food giant has reported...
3 Tips for Operating a Buffet Foodservice Operation
In the foodservice industry, a buffet is an easy and lucrative option for serving customers because it gives them a level of control in choosing what...
California Drought Calls for Self-Audited Water Conservation
The California drought is something that businesses need to take into account. In April, the State of California’s Resource Control Board instated new...
Franchised Restaurant Operations vs. Corporate-Owned Operations
There’s a shift happening in the restaurant industry other than changing consumer preferences. It’s the rise of company-owned vs. franchised...
Optimizing Your Drive-Thru for Increased Sales
Amazon’s announcement that it plans to enter the drive-thru grocery space has sent a shiver down the spine of some grocery store chains. Of course...