Why Your Store Needs Better Control of Cleanliness
How much does cleanliness matter to building a retail foodservice brand? The results of the 2017 Consumer Cleaning Insights Survey by P&G Professional...
NRF 2018- How Zenput Helps Retailers Improve Their Operations
Meet with us at NRF! The New Year brings NRF 2018, Retail’s Big Show, to the Jacob K. Javits Convention Center in New York City from Jan. 14-16. As...
3 Tips to Verify Your Next LTO
Turkey Gobbler. McRib. Sodapalooza. Just the names of these limited-time offers (LTOs) from convenience stores and QSRs can evoke cravings so powerful...
Empowering Employees with Mobile Technology
This is Part 3 of a 3-Part series about what convenience store, restaurant, and retail operators should start thinking about when planning for the New...
Say Goodbye to Paper Forms
This is Part 2 of a 3-Part series about what convenience store, restaurant, and retail operators should start thinking about when planning for the New...
Incorporating Mobile Devices Into Your Operations
This is Part 1 of a 3-Part series about what convenience store, restaurant, and retail operators should start thinking about when planning for the New...
Shoplifting, Return Fraud, & Employee Theft at All Time High
Operators are increasingly focused on loss prevention, and for good reason - retail shrinkage is increasing. Products are disappearing from shelves...
Retailer Rankings Indicate Major Growth for Convenience Stores
Marketplace differentiation is an increasingly hot topic in retail as it relates to innovative merchandising and value proposition. What’s not...
The Pitfalls of Mystery Shoppers
After the recession slouch, mystery shopping is finally making a comeback, and is buttressed by new technologies- cameras and mobile devices providing...
How to Write Questions for Store or Restaurant Audits
I don’t usually get to answer the headline prompt in the first line of a blog post, but here it is… Dig deeper and don’t settle for the status quo...
Fresh Food Wins If Brands Can Deliver Just One Thing…
Customers have all been there. That disappointing experience at their favorite c-store or restaurant that makes them question all they know to be true...
The Key to Balancing Tech and Human Interaction in Retail
From Wi-Fi and digital menu boards in Wendy’s to growing lines at the automated checkout in Target, technology is increasingly present in retail...
How to Spot a POS Vulnerability Before It Becomes a Security Breach
If you’re a restaurant operator and you haven’t heard of the blog Krebs On Security, definitely check it out. Former Washington Post journalist and...
Operating in ‘The Now’ with Mobile Technology
In a previous blog post about Omnichannel retail, I suggested that retailers have to “start thinking mobile” because that’s where their customers are...
Omnichannel is Here to Stay: 3 Ways Conventional Retailers Can Adapt
Here’s a fact: Not all retailers Zenput works with are equipped to offer the online shopping experience... yet—but they also don’t have to right now...
Contactless Payments: A Passing Fad or Slow Adoption?
Just a couple of years ago, it seemed like contactless payments—Apple Pay, Android Pay and Google Wallet—were the way of the future. These mobile...
It’s Time for Mobile Technology in Store Operations - here's why
If you’re not using mobile technology in your store, you’re being beaten not just by your competitors… but by your own customers! The results of a...
Rethinking Product Placement for CPG Vendors
There’s a local, mom-and-pop convenience in my town that gives me an unsettling feeling every time I visit—in fact, I’ve written about it once before...
Starbucks vs. McDonald’s: A Fair Fight for Breakfast Dollars?
“It was the best of times, it was the worst of times. It was the age of breakfast, it was the age of dicsovering if premium works better over value in...
Healthy Food Promotions: A ‘Must’ for Retailers
Across the food industry, healthy, better-for-you food promotions are becoming more than a “nice thought.” They’re becoming essential to attracting...
Managing by Checklist: NASA Does It and So Can You!
If you know about space shuttle launches, you know the importance of the checklist. In what seems like a lifetime ago (1999 to be exact), a friend of...
Your Sales Are Falling: What Next?
Marketing and operations: In your organization, do they work together like peanut butter and jelly? Or are they more like oil and water? If they’re...
Successful Marketing Programs are Living, Breathing, and Changing
Scott Gerber has been referred to as the “Simon Cowell” of young entrepreneurship. He gives folks a kick in the pants to get their ideas off the...
Your Out-of-Stock Problem Runs Deeper Than an Empty Shelf
In your common retail “nightmare,” customers come into your store looking for a hot product, and you don’t have it. They walk out and you lose the...