How to Verify Promotional Rollouts
When retailers or restaurant operators need to verify promotional rollouts like Limited-time Offers, time is of the essence. Limited-time offers are...
Why Your Store Needs Better Control of Cleanliness
How much does cleanliness matter to building a retail foodservice brand? The results of the 2017 Consumer Cleaning Insights Survey by P&G Professional...
NRF 2018- How Zenput Helps Retailers Improve Their Operations
Meet with us at NRF! The New Year brings NRF 2018, Retail’s Big Show, to the Jacob K. Javits Convention Center in New York City from Jan. 14-16. As...
3 Tips to Verify Your Next LTO
Turkey Gobbler. McRib. Sodapalooza. Just the names of these limited-time offers (LTOs) from convenience stores and QSRs can evoke cravings so powerful...
Empowering Employees with Mobile Technology
This is Part 3 of a 3-Part series about what convenience store, restaurant, and retail operators should start thinking about when planning for the New...
Say Goodbye to Paper Forms
This is Part 2 of a 3-Part series about what convenience store, restaurant, and retail operators should start thinking about when planning for the New...
Meal Kits in Grocery
Amazon’s acquisition of Whole Foods was the major headline of the retail world this summer and even for the entire year. However, a significant sub...
How to Write Questions for Store or Restaurant Audits
I don’t usually get to answer the headline prompt in the first line of a blog post, but here it is… Dig deeper and don’t settle for the status quo...
Omnichannel is Here to Stay: 3 Ways Conventional Retailers Can Adapt
Here’s a fact: Not all retailers Zenput works with are equipped to offer the online shopping experience... yet—but they also don’t have to right now...
It’s Time for Mobile Technology in Store Operations - here's why
If you’re not using mobile technology in your store, you’re being beaten not just by your competitors… but by your own customers! The results of a...
Rethinking Product Placement for CPG Vendors
There’s a local, mom-and-pop convenience in my town that gives me an unsettling feeling every time I visit—in fact, I’ve written about it once before...
The Case for Routine Hardware Security Audits and Inspections
Part of modern day security is a company’s ability to combat scams that aim to take advantage of customers. It’s in the best interest of any company...
Buying Local and the Importance of Retail Signage
The consumer trend of buying local has grown from being “hot” to being a central driver of growth in the restaurant and grocery retail industry...
Store Associates are the Biggest Influence on Customer Loyalty
If I was a supermarket manager, I would call my associates together for a special meeting about the results of this study. I’d want my employees to...
Zenput Moment: Taking Wegmans’ Temperature
On a recent visit to the East Coast, I had what I like to call a “Zenput moment.” We’ve come to define a Zenput moment as a real-life shopping...
How Fresh is Your Retail Cold Case?
Cold cases are one of the most important areas in the convenience retail business and also one of the most crucial to maintain. Having fresh, grab-and...
3 Tips for Operating a Buffet Foodservice Operation
In the foodservice industry, a buffet is an easy and lucrative option for serving customers because it gives them a level of control in choosing what...
Another Supermarket, Another Devastating Price Auditing Stumble
Earlier this year, Pacific Northwest-based grocery chain Haggen Inc., announced it would acquire 146 stores as part of the divestment process brought...
Growing Specialty Grocery Industry Puts Whole Foods Against the Ropes
I don’t usually cringe when I read something a CEO says because they’re usually very careful; however, this was one of those exceptions. In January, I...
Supermarkets are Becoming QSRs
I enjoy political discourse, and this upcoming election season won’t disappoint. I especially enjoy politics when it intersects with the industries...
Whole Foods’ Pricing Error Shouldn’t Have Been a Scandal
It’s that awkward moment when a state agency has to point out that you’re ripping off your customers. That’s the embarrassing situation Whole Foods...
What Went Wrong With A&P?
It’s said that A&P’s slide began in the 1950s. Sixty-five years later, the grocer has declared bankruptcy for the second time in five years. Unlike...
What Supermarkets Can Learn from Costco
Costco Wholesale Corp. is the rebel of retail. As a wholesale club, it doesn’t advertise to non-members. There are no bright lights and flashing...
What Online Grocery Ordering Means for Brick-and-Mortar Retailers
If 2014 was the year of the mobile app, then 2015 might be the year of online food delivery services. Just in the last week, there have been two big...