Why G2 Ranked Zenput as the Top Task Management Software

Dana Farese
Published On:
Apr 08, 2021

Looking into task management technology options is a huge investment of both time and money. In your search, you may have come across lists of what features should be included, different provider comparisons, customer reviews, and overall capabilities. All of these factors will help you determine what makes a great restaurant task management software better than the next. 

But with so many options available and an overwhelmingly large amount of information to comb through, it’s easy to get distracted away from the main goal - to find the best task management software to fit your business needs. To make things a bit easier for you, G2 compiled a list of the best retail task management software options.

To our delight, G2 has recognized Zenput as the leading task management software provider. Now before we go and ask Alexa to play “We Are the Champions” by Queen (because really who doesn’t love belting out this triumphant anthem), we don’t see it that way despite recently ranking first on G2’s list. Technically, yes, we are at the top of the list, but the real champions? Our customers.

Back to the list – as you continue exploring technology and software solutions for your own organization, we’d like to take a closer look at what makes a good restaurant task management software, and how it should fit into your broader operations execution strategy as a multi-unit operator.

What is Task Management? A Key Part of Operations Execution.

While task management is a foundational piece of operations execution, there is an entire landscape of what operations execution entails. Although Zenput provides a broader range of capabilities, task management in itself encompasses communication, reports and analytics, and workforce administration.

According to G2, task management software provides retailers with the ability to streamline store operations, organize recurring and one-time tasks, and effectively communicate to maximize sales and create a standardized brand experience.

To qualify for inclusion in G2’s retail task management category, a product must:

  • Allow tasks to be assigned to various users with details and due dates. 
    • What this means for you: assigning temperature checks throughout the day as part of your daily food safety procedures.
  • Facilitate communication between the head office, district managers, and store managers. 
    • What this means for you: sending an announcement to stores about an updated sanitization process, or stores being able to submit incident forms
  • Provide reporting on completed tasks. 
    • What this means for you: viewing completion rates for the weekly store audit, or looking at the top issues that surfaced this week across all stores. 

Beyond specific product capabilities, at Zenput we step back and ask what the biggest challenges are that our customers face and build capabilities that help address those challenges. Beyond specific task management features alone, the Zenput Operations Execution Platform helps multi-unit operators to:

  • Communicate quickly and effectively. Especially today where operations teams need to be able to work remotely, we help teams boost operational agility by rapidly deploying strategic initiatives, important announcements, and procedural updates.
  • Ensure quality execution in every store. Give your teams the tools needed to operate at a higher level, with clear visibility for management into the work being done
  • Improve the business, faster. With real-time insights into what’s happening in your stores, address issues earlier and unlock opportunities to grow

As stated in G2’s methodology, a product's score factors in real-user satisfaction ratings from review data. Software buyers can use G2 to compare products according to their satisfaction scores to streamline the buying process and quickly identify the best products based on the experiences of their peers. G2 takes pride in showing unbiased reviews, ratings, and reports and does not allow paid placements.

Zenput reviews sourced by G2 

For us, the best part is not the actual recognition itself, but rather that the results are based entirely on authentic customer feedback from the brands we work with every day around the world. Leading operators in 50,000+ locations across 40+ countries use Zenput to elevate team execution in every store. It’s incredibly rewarding and humbling to hear that our customers love working with us enough to share their experience. With our customers are at the core of everything we do, having them acknowledge the value we add to their business is truly music to our ears. 

As we look ahead toward achieving more milestones like this, it’s important for us to remember that there is still plenty we want to accomplish for our customers and that success is a journey and not a destination. 

When you’re ready to narrow down your search download our free Buyer’s Guide to Operations Execution Software for help evaluating solutions and building the business case for your initiative.


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