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Female Operations Leaders: Reshaping the Future of OpsX in Restaurants, C-Stores, and Supermarkets
While men hold a majority of leadership positions in the foodservice industry— and the pandemic continues to amplify the biases women leaders have...
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Driving Automation and IoT into Multi-Unit Operations
As operators increasingly invest in technology to improve operations, and ultimately customer experience, there’s a wealth of data captured by every...
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3 Ways Automation Is Improving Grocery Operations
2020 hurled us all into the unexpected. For businesses, this meant quickly finding newer, better, faster, and safer ways to operate. As a result, the...
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How Operators Can Mitigate Product Shortages with Technology and Automation
The pandemic triggered a significant shift in consumer demand for food – more people are eating at home instead of dining out, requiring changes to...
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Build or Buy? 5 Considerations for Evaluating Operations Execution Software
An increasing number of multi-unit restaurant, convenience store, and supermarket operators are embracing operations execution software solutions to...
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Operational Trends Beyond the Pandemic: Grocery Pickup and Third-Party Delivery
Despite being the largest retail category globally, the grocery sector has been slow to embrace digitalization. The pandemic, though, has amplified...
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3 Ways Operators Can Use Automation to Fearlessly Leverage Ghost Kitchens
While the COVID-19 pandemic undoubtedly disrupted the restaurant industry’s traditional dine-in model, it also presented new and different...
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The Top Operational Changes that C-Stores Will Keep Beyond the Pandemic
The COVID-19 crisis dramatically changed the day-to-day function of convenience stores, turning these local shops into regular, reliable sources for...
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6 Reasons to Digitize C-Store Operations
The use of technology has completely transformed the operational success of the foodservice industry. Applying tech platforms and tools to automate...
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How to Address the 2021 Staffing Crunch with Operations Execution Software
Just as operators regain their footing with pandemic restrictions loosening and begin pushing forward on new strategies to serve customers and drive...
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IoT 101: A Quick Lesson in Connected Devices and Temperature Monitoring
Internet of Things (IoT) is the next phase in the digital transformation revolution. While there are many facets to what IoT can encompass as a space...
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How Operations Teams Help Win the Chicken Sandwich Wars
The chicken sandwich wars are back with a vengeance leaving fast-food chains eager to claim victory. According to Restaurant Business Online, in the...
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Navigating the 2021 Restaurant Technology Landscape
Regardless of size, industry, or location, all businesses need to invest in the right tools in order to scale. In the restaurant industry, the...
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How Operators Can Adapt, Learn and Grow Beyond the Pandemic
In an ever-changing climate faced with so much unprecedented change, the food and restaurant industry is finding ways to adapt in order to streamline...
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The New Roles and Responsibilities of a Retail Operations Manager
Being a retail operations manager today is quite different from what it was even just a few years ago. Multi-unit restaurant, convenience store...
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How to Choose the Right Restaurant Management Software
When searching for solutions to help you run your multi-unit restaurant operation, the proliferation of technologies that identify as “restaurant...
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Building the Business Case for your Operations Execution Initiative
In our previous posts in this series, we touched on the factors that are driving restaurant, convenience store, and grocery chain operators to...
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The OpsX Imperative: Operators Feel Mounting Pressure to Boost Operations Execution Rigor
In recent years, multi-unit operators were already feeling pressure mounting to take their operations execution rigor to the next level. The struggle...
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Research Reveals C-Store Employees Spend Too Much Time on Low-value Tasks
Convenience store operators are constantly striving to create a great and consistent experience at their stores that keep customers coming back time...